Staff Capacity Building Training on Power BI with International INGOs

Client: Norwegian Refugee Council (NRC) Bangladesh
Location: Cox’s Bazar, Bangladesh
Duration: 1 month (October 2024)
Overview:
Advanced Research Thoughts Lab Ltd. (ART Lab) successfully conducted a two-day capacity-building training program on Power BI for the Norwegian Refugee Council (NRC) staff in Cox’s Bazar. This initiative aimed to enhance data visualization and analytics capabilities across key NRC departments, fostering a culture of data-driven decision-making to improve operational efficiency and strategic planning.

The training catered to 25 participants from various roles, including Monitoring, Evaluation, and Learning (MEL), Information Management Officers (IMO), Community Feedback Mechanism (CFM), logistics, finance, grants, and human resources. With a tailored curriculum and real-world datasets, the program delivered practical, hands-on learning focused on Microsoft Power BI.

Key Objectives:

• Develop participant skills in creating interactive dashboards, performing real-time data analysis, and generating actionable reports.
• Empower NRC staff to independently manage, analyze, and interpret data to support operational and strategic decision-making.
• Enhance organizational efficiency by fostering sustainable internal capacity for data-driven processes.

Services Delivered:

• Training Design and Customization:
  • Developed a comprehensive two-day program, tailored to NRC’s operational needs.
  • Created user manuals, video tutorials, and step-by-step guides to ensure sustained learning.
• Pre-Training Assessment:
  • Assessed participants’ baseline knowledge to refine the training content.
• Interactive Training Delivery:
  • Conducted sessions at Beach Way Resort, focusing on Power BI fundamentals, data modeling, DAX functions, and Power Query transformations.
  • Used NRC-relevant datasets for practical exercises, ensuring applicability to real-world scenarios.
• Post-Training Evaluation:
  • Measured knowledge improvement through pre- and post-training assessments, showing a 38% increase in technical proficiency.
  • Compiled a detailed training report with outcomes, participant feedback, and recommendations for future capacity-building initiatives.

Key Outputs:

• Real-time dashboards and actionable reports developed by participants during the training.
• Comprehensive training resources, including manuals and tutorials, to support continuous learning.
• Training completion report summarizing key insights, challenges, and lessons learned.

Impact:
This training initiative significantly strengthened NRC staff’s technical capabilities in using Power BI for data analysis and reporting. The hands-on approach and tailored curriculum enabled participants to independently apply advanced data visualization techniques, contributing to enhanced organizational performance and sustainable capacity building.

Contact Person:
Mosfiqur Rahman Abir
Logistics Assistant, NRC Bangladesh
Phone: +880 1829685810
Email: mosfiqur.abir@nrc.no